Ram-Line Stocks - Contact Us

Ram-Line ® Gun Stocks

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SALES IN THE UNITED STATES ONLY.

Shipping times are running 4-5 days at this time
Sorry for the dealys.

Contact Us
There is no walk-in or counter service available without prior arrangements. Office Hours 10 am - 6 pm Monday through Friday Central Time. E-mail and FAX available 24 / 7. We try to stay in the office, but we are a small company and perform many different duties. So please bear with us and please leave a message if we can't get to the phone right away..

EMAIL:	ramlinegunstocks@gmail.com ramlinegunstocks@aol.com Please put RAM-LINE in the Subject line. We do not open or answer Email with "No subject" or open Email with attachments.
WEB:	http://www.Ramlinestocks.com
Address:	Ram-Line Stocks / Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City, KY 42160 Address for Sales Orders only. For waranty address see below, under Returns
Email:	E-mail available 24 hours. We do get 200+ E-mail's a day, and try to answer all in a timely manner. May take a day to respond. We do not open or answer Email with "No subject" or open Email with attachments.
Phone/Fax:	. Feel free to Call with "dumb questions" Just use the info line. Information 270-749-2109 10 am-6 pm Central Time. Messages can be left at this number 24 / 7 Orders Only 800-497-7320 10 am-6 pm Monday - Friday Central Time There may be a 5 second delay before ringing starts. Alaska and Hawaii please call 270-749-2109 Fax 270-282-4896 Hours: 24 / 7
Ordering
No Online ordering available. We prefer to deal with customers individually to make sure they receive the correct products. Inventory is constantly changing, the cost of automation is prohibitive to our small company. No International orders, Yes Canada is included, due to Export restrictions. No Exceptions.. Office Hours are based on Central Time Zone Information 270-749-2109 10am - 6pm Monday - Friday Central Time. Leave a message 24 / 7 Orders Only 800-497-7320 Phone 10am-6pm Monday - Friday Central Time. There may be a 5 second delay before ringing starts. AK and HI use 270-749-2109 phone number to order. Fax 270-282-4896 24/7 Orders mayalso be placed by email, but are not secure. For orders that are mailed in Use our order form. Order Form WE PREFER YOU, CALL OR EMAIL, BEFORE SENDING FUNDS TO VERIFY THAT ITEMS ARE IN STOCK. WE HAVE CONSIDERABLE STOCK BUT SOMETIMES RUN LOW ON SOME ITEMS.. We are always on the phone helping other customers, answering other lines, so you may not be able get our staff. Please leave a message, or email, and we will try to get back to you. We do have a small showroom display area, but no counter or walk-in sales without prior appointment.
No Export Sales
Payment
Debit Cards, Credit Cards: Visa, Master Card, And Discover, (Drawn on American Banks only). No extra charge for using your Credit card. Sorry NO American Express. No Pay Pal Money Order, Bank Check. No personal Checks (if sent it will be returned). We do not have online ordering capabilities at this time. Kentucky residents add 6% sales tax. If sending funds thru the Mail , please Verify by Email or Calling the at the items are in stock. . Please include Name, Address. Daytime Phone number, or an Email address with mailed in orders.(we do get quite a few Money Orders with no order info). We can only hold orders for 7 Days. Note Shipping Charges are in addition to the Price of the items. . Mailing address For Money orders Only Ramline Stocks C/O Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City, KY 42160
Returns / Warranty
All refunds / credits will be at discretion of Ramlinestocks.com (HGW). Returns must have a Return Authorization number or it will be refused. You must contact US within 3 business days of receipt, by phone or email and receive an Autorization Number. Items without this number will be refused. Refunds / Credit allowed will be less shipping and a 15% restocking fee. Shipping charges for returns are responsibility of the customer. Shipping charges are not refundable. Refund will be processed within one to two weeks after return All items must be sent back in same original condition as sent, in original packing. Any item altered or used, will not be accepted for return, or may be subject an additional restocking fee. Returns will not be accepted for any reason after 14 business days after the authorization . No Returns accepted after 14 business days. Period. Items received after 14 Days will not be eligible for a refund, or exchange. Returns must have a Return Authorization number or it will be refused. Ram-Linestocks.com is a dealer, not a service or warranty center. In some cases a product may be defective. Return of defective merchandise must be returned to manufacturer ATK / Ram-Line for repair or replacement. We assume no liablity for the product. If there is a problem with an item please returnor contact the manufacturer for remedy. We will not forward to ATK.. Factory Waranty and parts service. See FAQ link at botton of page for Warranty info and shipping address. Call 800-635-7656 or 763-852-8760 and the option for Customer Service Products from Ram-line of Golden, Colorado are not covered by current Warranty.
Shipping
There have been significant increases in freight and shipping costs since the first of the year In January 2012 UPS imposed a annual increase of 3.5% across the board, as well as a 2.00 % gas surcharge on all packages. On February 2012 the USPS enacted an increase to USPS rates, The Rates are now based on the new dimensional requirement that drastically increase shipping charges. We are forced to address this issue. UPS is now the preferred and most way economical way to ship our stocks. Orders will be sent UPS. UPS has tracking information available, $100.00 of insurance is included at no charge. USPS if requested, on larger items but not cheaper or quicker. USPS does not have tracking information.. Insurance is extra. All orders to Alaska and Hawaii are sent USPS. Priority. Shipping charges are based on actual cost of shipping and materials. UPS pickup is at 2 PM Daily. For that reason most orders cannot be be shipped the same day order is taken. Next Day and 2nd Day shipping available, but will have to wait for in order with other orders. There is an additional $ 5.00 charge for extra Handling on these items.. No CODs accepted. Shipping charge on one rifle stock approx. $8-15.00 UPS depending on Zip code.. Butt stock and forearm set approx. $8.00 -12.00 UPS, depending on Zip code. Orders are shipped in order received, it might take as long as 1-2 days to reach your order and to deliver to shipper. Average enroute shipping time is 3 days to 5 business days depending on your location. Once order is released to shipper, we have no control over shipping time to customer. Any damage occurring from shipping must be verified by Carrier, before refund or adjustment can be made through carrier. NO EXPORT SALES. This includes Canada. Ram-Line requires an Export permit for their products. We are not able to ship outside of the United States of America.

Availability
Stocks were available at last posting date, web site is updated every 2-5 days as time permits. As we experience a large turnover, and all items are subject to prior sale. Prices subject to change without notice. Not responseable for missprints. No hard copy of the online Catalog is offered.. Stocks are new condition. Photos are of sample items, this is too time consuming to do each item and we do not have resources to do this. Some color variation may occur in Camo patterns We offer no warranty or guarantee above and beyond what the the manufacturer has specified, on these accessories. If there is a problem please return to manufacturer for remedy. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made. We are a Accessories dealer and not a service center.

Warning
Improper use or installation of parts (stocks, barrels, parts, magazines) can be hazardous to life and limb. If action, barrel or custom work has been done to firearm, stocks may need to be fitted, and should be installed and fitted by licensed Gunsmith. Any alteration voids warranty. Ramlinestocks.com / Hoosier Gun Works assumes no liability for the improper use or installation of parts. We accept no responsibility for any malfunctions in any products we sell. We offer no warranty or guarantee above and beyond what the the manufacturer has specified, this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy.

Copyright
All material and information provided on this web site, unless specifically noted otherwise, is copyrighted material. Copying and / or downloading, including framing or mirroring, of any of this information for the purpose of distributing it to others is prohibited without the specific written permission of Hoosier Gun Works or the respective copyright holder, who can be named by HGW.
Ram-Line
We are a dealer in Ram-Line products, we are not the factory. Refer to FAQ below for Factory info. Ram-Line ©, Syn-Tech ©, Wood-Tech ©, Trail-Tech ©, Shot-Tech ©, Outers Cadet © are Copyrights of ATK industries.